Privacy & personal information
How Katie’s Unisex Hair Salon handles enquiries and your personal information.
Who we are
Katie’s Unisex Hair Salon Ltd, company number 16159246, is responsible for personal information you provide when contacting the salon. The business address is 2 Maple Villas, Camp Road, Freshwater, Isle of Wight PO40 9HP. For privacy enquiries, email Contacts@katieshairsalonfreshwater.co.uk.
What information we collect
When you send an enquiry we may collect your name, phone number, email address, service preferences, and the details you choose to share. We also receive information you give us by phone, email, WhatsApp or social media. Avoid sending sensitive medical information or photographs of others unless necessary and appropriate.
Why we use it
We use your contact details to respond to enquiries, discuss services and arrange appointments. Our lawful basis for ordinary enquiries is normally taking steps at your request before providing a service or our legitimate interests in responding to messages. We do not add you to marketing lists simply because you asked about an appointment.
Where information is handled
The website is hosted on Wix. Online enquiries are handled through Wix Forms and Wix Inbox so Katie can respond personally. You can also use the telephone, email or WhatsApp options on the contact page. The Google Map connects to Google only if you choose “Load Google Map”; you can unload it with “Hide Google Map”. Google may receive your IP address and use cookies when you load it. If you choose WhatsApp, Facebook, Instagram, email or Google links, those services process information under their own policies. We share information with service providers only as necessary to run the business and comply with legal obligations.
How long we keep information
We retain enquiries and business records only for as long as needed to provide services, manage the customer relationship and meet applicable accounting or legal requirements. If you ask us to remove information, we will assess the request against any record-keeping obligations.
Your rights
You may ask to access, correct or erase personal information, object to certain uses, or request restriction where applicable. Contact us at Contacts@katieshairsalonfreshwater.co.uk. You can also raise concerns with the UK Information Commissioner’s Office at ico.org.uk.
Anonymous website statistics
We use Cloudflare Web Analytics to understand overall website usage and improve our pages, such as totals for page visits, popular content, broad referral sources, device types and website performance. This is separate from optional Wix and Google Analytics. Cloudflare states that its web analytics beacon does not use cookies or browser storage and that IP addresses received in normal request handling are discarded rather than stored in its analytics databases. We do not use these aggregate statistics to identify, profile or advertise to individual visitors. You can object at any time, simply and free of charge, by opening Cookie preferences in the footer and choosing Stop anonymous statistics; selecting Essential only also stops further aggregate measurements from your browser. This choice applies on the next page load and does not remove past aggregate totals. Cloudflare processes analytics data on its infrastructure and may process requests outside the UK. We use these statistics solely to improve the website. Optional Wix and Google Analytics tracking remains subject to your separate consent choice.
Cookies and external services
Essential cookies and technical services may be used to operate the website and enquiry form. Fonts are served with this website. Some product and gallery images are delivered by external image providers. Facebook content loads only after a separate click. Cookie preferences in the footer let you change your analytics choice or unload external content. Unloading content does not remove cookies a provider has already stored. If we use non-essential analytics or marketing technologies requiring consent, we will request it before using them.
Updates
We may update this notice if the website, contact arrangements or our use of suppliers changes. For the latest information about how we handle personal data, please contact the salon.